Keynote Sessions:

Profiting From A Complaint Free Workplace
Will Bowen
 

Complaints & Complainers Lead to...

• Negative Workplace Culture

• Lower Profits

• Leadership Problems

• Mental Health Issues

• Lack of Future Focus

• Decreased Sales
   

The Complaint Free Solution!

People complain for only one of five reasons remembered by the acronym G.R.I.P.E. -- Get attention, Remove Responsibility, Inspire envy, gain Power, and to Excuse their poor performance. 

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Understanding the real motivation behind any complaint and how to address each type of complaint will dramatically improve employee retention, workplace culture, customer relationships, sales, and profitability. 

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Also from Will Bowen in his day 1 workshop...

Drop Stress & Increase Focus

A team that is focused and engaged (rather than haggard and stressed) collaborates better, is more loyal, has less absenteeism, and is FAR more successful.

Learn:

• The "Focus Secret" used by Google, Apple, and other top companies and how you can use it starting right away

• Practical tips to decrease stress leading to a happier, healthier, more successful life

• Techniques to increase mental clarity fast - whenever and wherever you need it

• Proven methods to relax and focus your mind that take no time out of your day

• Powerful ways to re-frame negative problems into positive opportunities

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Award Presentation 

Each year the MBIA awards their highest honors during RBEC to deserving leaders in the industry. Stay tuned as recipients are announced for:

 

MBIA Hall of Fame:
 

Ray L. Underwood Lifetime Achievement Awards:

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Lighthouse Awards:

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